Frequently Asked Questions about the Library
What are the hours of operation?
The Norton Library is open Monday through Friday, 8:30 a.m. to 5:00 p.m. The library is closed weekends and all University of Miami Miller School of Medicine campus holidays.
Bascom Palmer faculty, residents and fellows have access to the library 24 hours a day/seven days a week using a secured cardkey. Unless your cardkey is programmed for 24/7 Library access, you may only enter the library during normal hours of operation.
Who is on staff in the Library?
For information, please call 305-326-6078 or fax 305-326-6066. Dennis Bermudez is the Library Supervisor.
What are the Library’s policies and procedures?
Library use policies are designed to provide a safe, comfortable, and functional facility that meets the needs of all our patrons. While inside the Library, please remember the following:
- You are welcome to consume beverages in the Library, but please use beverage containers with lids or caps, and properly dispose of containers. Beverages are not allowed at computer workstations, the photocopy room, or Rare Book Room.
- Food is not allowed in the Library.
- Computers are available on the upper level of the Library and are reserved for research and educational use. Paper for printing is available from the library staff.
- Wireless Internet access is freely available in the library. To take advantage of this service, you will need a laptop with the appropriate wireless card. To configure your computer for wireless access, please contact the Medical Information Technology Department at 305-243-5999.
- You may log on to the Library’s on-line resources from outside the library 24/7. If you are on the medical campus or any of the Bascom Palmer satellite offices, your connection is automatic. . If you are off-campus you will need to connect using The Secure Gateway.
- The library has a photocopy machine for your use. This copier is for the use of library patrons only and is to be used only to photocopy library related materials (e.g. journal articles, etc.). Blatant disregard of copyright law will not be tolerated. There is no charge for photocopies, however the library staff reserves the right to restrict or revoke the use of the machines.
What are the borrowing policies?
Applicants requesting access to Library services/resources must present a valid University of Miami Photo Identification Card. This registration allows users to borrow from the Norton Ophthalmology library as well as the Louis Calder Memorial Library on the University of Miami’s Miller School of Medicine campus. Please download a form and return the completed form to Dennis Bermudez, firstname.lastname@example.org.
Volunteer or Observer faculty may not borrow materials with some exceptions. Please check with Library staff.
Books, audiovisuals, CDs, and DVDs circulate for two weeks with two renewals. Items may be renewed in person, by phone or via e-mail link to email@example.com Journals *do not *circulate and can only leave the library for scanning and photography (with library staff permission). Journals borrowed for scanning and/or photography must be returned within 24 hours and must be signed out.
It is expected that materials borrowed from the Library will be returned when due or requested for use by another patron. The library does send overdue notices, and after a third notice you will be invoiced for replacement of the item. Replacement of lost or damaged materials will be charged to the library borrower as well.
Although we currently do not charge fines for overdue items we expect you to adhere to the library circulation policies. Please be considerate to your colleagues and return items when due. Continued disregard to these policies will result in revoking library borrowing privileges. Please note that the Louis Calder Memorial Library does charge overdue fees: Ophthalmology library staff cannot remove fines or fees from your library record.
The library reserves the right to recall any library material. Some items may be placed on reserve if there are no additional copies and/or if the title is out of print.
Library patrons may have a hold placed on an item if it is in use. Please ask a library staff member to place a hold for you.
What is an interlibrary loan?
If you have checked the public catalog and do not find the journal or text title you need in either the Ophthalmology or Calder Medical Libraries, please request it through Interlibrary Loan Louis Calder Medical Library. Even materials located on the University of Miami’s Coral Gables Campus must be requested through the use of an Interlibrary Loan.
Borrowing materials via Interlibrary Loan is a privilege. You are expected to honor any restrictions stipulated by the lending library.